FAQ

Here you can find all the answers to Frequent Asked Questions Therefore, we ask that due to the large number of telephone calls we receive, seek your answer here before calling, since the information we have is not different from that published on this website.

What is the current availability of pitches? (Last update 21/08/26 - 09:30AM )

Available

No availability problems. No reservations required for camping.

Are pets allowed in the Camping?

Yes, the client has the obligation to communicate at the time of the registration if he is the owner of a domestic animal, in which case he must register it in the entry contract declaring his breed and / or cross, and accepting the current legislation that you can. Breeds considered dangerous are not allowed.

Are pets allowed in the Bungalows?

No, in the BUNGALOWS they are strictly FORBIDDEN.

Is there a minimum days to stay in the Camping / Bungalows?

If you come without a reservation, there is no minimum stay, if there is availability it is possible to spend a single night. The minimum stay only applies to reservations.

How can I make a reservation for a bungalow or pitch?

You can make a reservation only through this website. At the top you will see the button ofBOOKINGS, At the end of the process, your reservation will have been CONFIRMED.

What is the minimum stay to book a bungalow?

The minimum stay to book a bungalow is 2 nights in low season (on long weekends can be 3 nights) and 5 nights in high season.

Are the bungalows equipped with sheets and towels?

The bungalows have sheets for all beds, but you must bring towels, since only one set of towels is delivered per bungalow.

What is the minimum stay to reserve a pitch?

The minimum stay to reserve a pitch is 5 nights in high season. It is only possible to make reservations for a special pitch.

What is included in the price of the pitch?

The price of the pitch includes: Vehicle (one) + camping element (one) + electric connection (6amp)

What is the difference of the pitch and the special pitch?

The differences between pitch and the special pitch are basically 2:

The special pitch is larger than the standard pitch.
The special pitches are located by the river (you can see on the plan).

Is there a maximum limit of people per pitch?

The limit of for stay in each pitchs will be 4 adults + 4 children.

Is it possible to make a pitch reservation in low season?

Due to the large number of pitches available in our facilities, the possibility of reserving pitches in low season is not enabled.

What are the check-in and check-out hours?

Check-in for pitches are between 12:00 p.m. and 9:00 p.m., check-in for bungalows is between 4:00 p.m. and 9:00 p.m. Check-out for camping is before 12:00 and for bungalows before 11:00.

On what dates are each of the seasons?

High season is considered Easter (only bungalows) and the months of July and August.

Is it possible when making the reservation to choose the number of bungalow and/or pitch

It is not possible to choose a specific bungalow or plot at the time of booking. You will be assigned a location from the selected category and the information will not be provided to the customer about the assigned location until your arrival at Camping Urrobi

Is the information on this website up-to-date?

Yes, the information on this website is always up to date.

Is there WiFi in the Camping?

Yes, in the Camping there is WiFi, but you have to bear in mind that the connection is in a rural area, so you will have to share the network bandwidth with the rest of the users. Therefore, free use is limited.

Is the swimming pool always open?

No, the swimming pool is only open in July and August.

Is the pool heated?

No, the pool is not heated, it is cold water.

And what weather will it be on ...?

It is not possible to know the weather for distant dates, but clicking here you will be able to consult the data of a PWS installed 1km from the campsite with the historical data since 2015.

Do the staff of the facilities have any information that does not appear on this website?

No, all the information about the facilities is published on this website, as well as what is related to availability and reservations, which can be found in the reservations section at the top of this page.
If you want to make a question for groups, you can send an email to info@campingurrobi.com

Where can I file a complaint or claim?

If you wish to file a complaint or claim, you can do so by sending a letter to ITURISSA ALOJAMIENTOS S.L. | Ctra. Pamplona - Valcarlos, Km. 42 | 31694 Aurizberri | Navarra | or you can do it clicking here

Still, I can't find an answer to my doubts ...

If you do not find an answer to your questions on this page, we may not be able to help you, however you can send an email to info@campingurrobi.com